Privacy Policy

Effective Date: July 21, 2026

At Shop2carts, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit our store or purchase from us at shop2carts.com.

Information We Collect

  • Personal Identification: Full name, email address, phone number, and shipping/billing address.
  • Order Information: Products purchased, order history, tracking updates, transaction details, and chosen payment method (including Credit/Debit cards processed securely via Stripe, Google Pay, and Cash on Delivery).
  • Device & Usage Data: IP address, browser type, pages visited, and time spent on our site.
  • Communications: Any messages, design customizations, or inquiries you send us.

How We Use Your Information

We use the information we collect to process orders, manage free shipping, handle secure online payments through Stripe, process Cash on Delivery verifications, send shipping updates, respond to customer service requests, improve our website performance, and comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We share data only with trusted shipping carriers, secure payment processors (such as Stripe for credit card transactions), and legal authorities if required by law to fulfill your orders securely.

Data Retention

We retain your personal information for a minimum of 5 years for accounting, tax compliance, and order tracking purposes.

Your Rights

You have the right to access, correct, request deletion, or opt out of marketing communications at any time by contacting us.

Data Security & Children’s Privacy

We use SSL encryption to protect your data during transmission, especially during secure online transactions. Our store is not directed at children under the age of 13, and we do not knowingly collect their data.

Contact Us

If you have any questions or concerns regarding our privacy practices, please contact us:

  • Trading Name: Shop2carts
  • Legal Name: Shop2carts LLC
  • Email: Support@shop2carts.com
  • Phone: +1-327-324-5660
  • Business Address: 2919 US-206 Store #315, Columbus, NJ 08022, United States
  • Support Hours: 9:00 AM – 5:00 PM (GMT-5), Monday to Friday
  • Order Cut-off Time: Orders placed after 5:00 PM (GMT-5) will be processed the next business day.
  • Response Time: Within 24 hours during working hours.